Answers every message in seconds — on your site, WhatsApp and SMS
Customers message when it suits them, not during your office hours. Your AI chat agent replies in seconds, knows your products and prices, captures contact details, books appointments and sends quotes — and passes the conversation to a person whenever it should.
From £29per AI employee / monthSame customer, any channel — click to chat
Pick a channel and tap a reply. The agent answers from the store's catalogue and remembers the customer across channels.
A sales and support agent in every inbox
Replies in seconds, 24/7
No “we'll get back to you on Monday.” Every message gets a helpful answer right away, including nights and weekends.
Knows your catalogue
Products, prices, stock, shipping and policies — from your website, catalogue and documents. Update them anytime.
Captures and qualifies leads
Collects name, phone, email and what the customer needs, then sends a clean lead to your CRM.
Books, quotes, sends payment links
Books appointments on your calendar, sends quotes from your templates and shares payment links you've set up.
One memory across channels
A customer can chat on your site, text on WhatsApp next week and call after that — CaraDesk remembers the whole thread.
Hands off with context
Complaints, special requests and big deals go to your team with a summary. If the customer asks for a call, the AI Sales Rep calls within seconds.
It remembers every conversation, everywhere
Sarah wrote on Instagram on Monday, called on Wednesday and texted on Friday. The agent saw one customer, not three strangers.
- InstagramAsked about the grey sectional and shipping
- CallAsked for financing options — sent a link
- SMSConfirmed delivery for Saturday
- EmailThank-you note and care guide
Where your customers already are
Website chat
A light widget on your site that answers questions and turns visitors into leads and bookings.
AvailableYour business number on the WhatsApp Business Platform. We help you register and connect it.
AvailableSMS / text
Two-way texting from your business number, set up with you.
AvailableReplies to enquiries in your inbox and keeps the thread going until there's a next step.
AvailableInstagram & Messenger
Direct messages from your Instagram and Facebook pages.
AvailableMade for businesses that sell in conversations
E-commerce & DTC
Product questions, sizing, order status, upsells.
Furniture & home goods
Stock, delivery windows, photos and holds.
Beauty & wellness
Bookings, prices and last-minute openings.
Real estate
Listing questions and showings booked by text.
Auto dealers
Inventory questions, trade-ins, test drives.
Education
Course questions, enrolment and reminders.
Travel & hospitality
Reservations and guest questions, any hour.
Local services
Quotes, scheduling and follow-ups.
Works with the tools you already use
We connect your store, CRM, calendar and help desk through their APIs. Your exact setup is confirmed in your setup plan and tested before launch.
Straight talk: what it won't do
- It doesn't promise results — you pay for the work it does, not for a guaranteed number of sales.
- It's set up to answer from the knowledge you approve. When a question falls outside it, it tells the customer it'll check and hands the question to your team.
- It messages people who contacted you first or opted in. Marketing texts go out only with consent, and anyone can reply STOP to opt out.
- Sensitive topics and complaints go to a person, with the full conversation attached.
Pay for the work, not for headcount
Priced by conversation volume across your channels. Send a request and you'll get an exact price by email within one working day, based on how many conversations you have each month. £29 a month covers setup, tuning and support of one AI employee. Conversation minutes and other usage are billed by volume and get cheaper as you grow; bigger projects are priced individually.
- Setup and channel connection help included
- Full conversation history and summaries
- Add channels as you grow
Want a price for your volume?
Tell us roughly how many leads, calls or tasks you have each month. We'll email you a tailored setup plan and price within one working day.
Get a plan and priceQuestions, answered
Which channels does it work in?
Website chat, WhatsApp, Instagram, Facebook Messenger, SMS and email — one agent with one memory across all of them.
Do I need a WhatsApp Business account?
You'll need a WhatsApp Business Platform account in your company's name. We help you set it up and connect your number.
Can it text my customers?
Yes, two-way texting from a UK number. Customers can always opt out by replying STOP.
Where does it get its answers?
From what you give it: your website, catalogue, price list, FAQs and policies. You approve the knowledge base and can update it at any time.
What if a customer asks something it doesn't know?
It's set up not to guess. It tells the customer it'll check, notifies your team and keeps the thread open until someone answers.
Can my team jump into a conversation?
Yes. Your team can take over any chat at any time, and the AI hands conversations over by itself when your rules say so.
How is it related to the AI Sales Rep?
Same brain, same memory, different channel. Together they turn a chat into a phone call in seconds when the customer wants to talk.
How long does setup take?
A first working version usually takes a few working days: we load your knowledge, connect the channels you need and test before going live.
Do you guarantee results?
No. Results depend on your offer, prices and traffic. We make sure every message gets a fast, accurate answer within the rules you set.
Put the AI Chat & Messaging Agent to work
Talk to Ashley right now — she's live 24/7 — or send us a short request. We'll email you a tailored setup plan and price within one working day, and setup takes days.
