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Terms of Use

Last updated: October 15, 2026

These Terms of Use (“Terms”) govern your use of caradesk.com and any request, call, chat or other communication you have with us through it. The website is operated by Novablaze Technologies, LLC, a Delaware limited liability company, with its registered office at 131 Continental Dr, Suite 305, Newark, DE 19713, USA (“CaraDesk”, “we”, “us”). By using the website, you agree to these Terms. If you don't agree, please don't use the website.

1. Who may use the website

The website is intended for businesses and people acting on behalf of a business. You must be at least 18 years old and able to enter into a binding agreement. If you use the website on behalf of a company, you confirm that you're authorised to do so.

2. Our services

The website describes CaraDesk's AI products and lets you talk to our AI manager and request a setup plan and price. Paid services are provided only under a separate written agreement or order form signed with us (a “Service Agreement”). If a Service Agreement conflicts with these Terms, the Service Agreement controls for the services it covers.

Descriptions, examples, sample conversations, sample dashboards and the missed-call calculator on this website are illustrations. They are not a promise of any specific feature set, availability, price or outcome for your business.

3. No guarantee of results

CaraDesk provides the work of AI employees — answering, calling, messaging, analysing and building software according to rules agreed with you. We don't guarantee sales, revenue, conversion rates, bookings or any other business result, because those depend on factors outside our control, such as your offer, pricing, market and team.

4. AI-generated content

Our products use artificial intelligence. AI can make mistakes. You are responsible for reviewing what matters to your business — such as scripts, prices, promises and code — and for decisions you make based on AI output. CaraDesk products are not designed to provide medical, legal, financial or other professional advice.

5. Acceptable use

You agree not to:

  • use the website or our services in violation of any law, including privacy, anti-spam and telemarketing laws such as PIPEDA, CASL and the CRTC Unsolicited Telecommunications Rules;
  • submit false information or someone else's contact details without their permission;
  • attempt to gain unauthorised access to our systems, interfere with the website, or scrape it in a way that burdens our servers;
  • use our phone lines or AI agents to harass anyone or to generate deceptive, unlawful or harmful content;
  • copy, resell or reverse-engineer our website or products except as the law expressly allows.

6. Intellectual property

The website, the CaraDesk name and logo, and all content we publish here — text, graphics, voice samples, software and design — belong to CaraDesk or its licensors and are protected by intellectual property laws. You may view and share pages of the website for your own business evaluation. Any other use requires our written permission. Ownership of work we create for customers is governed by the applicable Service Agreement.

7. Your submissions

When you send us information through the website, you confirm that you have the right to share it and that it's accurate. We handle personal information as described in our Privacy Policy. If you send us ideas or feedback, we may use them without any obligation to you.

8. Third-party services

The website and our services may link to or work with third-party services, such as WhatsApp, CRMs or calendars. We aren't responsible for third-party services, and your use of them is governed by their own terms.

9. Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE EXTENT THE LAW ALLOWS.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CARADESK WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM YOUR USE OF THE WEBSITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). LIABILITY FOR PAID SERVICES IS GOVERNED BY THE APPLICABLE SERVICE AGREEMENT. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

11. Indemnification

You agree to indemnify and hold CaraDesk harmless from claims, losses and expenses (including reasonable legal fees) arising from your violation of these Terms or of the law in connection with your use of the website.

12. Governing law and disputes

These Terms are governed by the laws of Delaware, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the website will be brought in the state or federal courts located in Delaware. Before filing a claim, each party agrees to try to resolve the dispute informally by contacting the other in writing for at least 30 days.

Nothing in these Terms limits any rights you have under mandatory laws of the country where you are based.

13. Changes

We may update these Terms from time to time. We'll post the new version on this page and change the “Last updated” date. Continued use of the website after an update means you accept the updated Terms.

14. Contact

Questions about these Terms: support@caradesk.com.